Senior Account Manager.
- Full-time, 9 - 5 EST regular office hours, with room for flexibility.
- Hybrid office setting (computer will be provided) with 2 days per week in-person at our office downtown.
- Competitive salary aligned with your experience and qualifications + benefits including health spending account.
- Titan One is an equal-opportunity employer.
Titan One is looking to find a passionate Senior Account Manager to help manage our enterprise/B2B accounts.
Ensuring account health, QA and strategic alignment, you will collaborate with and guide our clients on bringing their brand to life through integrated brand and GTM programs (including content marketing, account-based marketing, brand strategy, brand creative, reporting, marketing automation, paid media and video).
You love working with people and are a great communicator. You love process and rolling up your sleeves to help move things forward. You are collaborative, organized, and committed to making an impact.
You might have agency experience, and if you do, you might be looking to move away from the traditional 'holding company' culture. And we're here for it :)
Titan One is independently owned – and we help our clients connect with purpose to their prospects, customers, and employees. Working with our team, you'll be able to grow and evolve in a variety of ways, wearing different hats, adding new value, and doing work that matters.
Key responsibilities:
- Work as part of a team to build timelines, keep projects on track, brief in new asks and liaise directly with clients.
- Ensure deliverables are executed on time.
- Act as an extension of your accounts’ marketing teams, ensuring that their needs and objectives are met and exceeded, while also being a voice to our team, communicating updates, and managing expectations.
- Effectively communicate the needs of both the agency client and internal teams, ensuring efficiency and the highest standard of quality.
- Draw from your experience in writing clear creative briefs
- Manage ongoing projects and tasks in the delivery of marketing programs and services for your accounts.
- Coordinate status of tasks and timelines leveraging the clients' software — internal and client-facing.
- Work with internal resources and clients to ensure successful delivery of content that meets the client's standards.
What you bring:
- 5+ years of progressive account management experience or corporate management experience. (More experienced? Even better! We'll consider that as part of the process.)
- Energetic self-starter who thrives on responsibility.
- Collaborative team player who can also work independently and has experience mobilizing and motivating team members and vendors.
- Effortlessly moves from ideation into clear, defined action.
- Your curiosity leads you to look for ways to learn, improve, evolve, and provide value for clients.
- You are dependable and follow through without needing to be prompted.
- Able to organize ideas, comments, feedback, and next steps into workback schedules and action plans, and deliver on these deadlines (or optimize as priorities shift).
- You value delivering high-quality work, being proud of the team you work with, and building relationships with people.
A bit more about us.
We see this as part of a larger expression of brand that is felt across sales, marketing, and service.
At Titan One, everything we do is governed by core values that impact how we work both internally and with clients:
- We are wholly focused on delivering an elevated service experience to our clients, based on genuine trust, partnership, strategic goal alignment, and follow-through.
- As individual professionals, and as an agency service provider overall, we want to continually evolve and learn how to become better at what we do.
- We have each other’s backs, and we have our clients’ backs.
- In every engagement, we are looking for ways to bring energy to the table. We are driven to understand what’s required and continually look for new ways to add value.
- We look for efficiencies wherever possible, but we don’t take shortcuts.
- ‘Going the extra mile’ is standard fare.
- We are relentlessly helpful and patient.
- We communicate concerns openly and respectfully. There’s no room for condescension or passive-aggressiveness in our world.
- We are honest, and if mistakes happen, we analyze, optimize, and improve together.
- We are able to work collaboratively without getting stuck in wheel-spinning.
- We are a people-first business. While we are driven to deliver value to our clients at an elevated standard, we know that our ability to do that consistently well is — in many ways — dependent on our ability to prioritize what matters in life, and to carve out space to be our full selves. So we always make time to connect with (and support) each other with that goal in mind.
Think we might be a fit? Fantastic.
Please send your resume to apply@titan-one.co with the subject line: Application for Senior Account Manager. Feel free to tell us a bit more about yourself and what you're looking for in the evolution of your career.
We're looking forward to meeting you!